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ServiceOntario announcement Monday morning | CTV News PiPa News

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ServiceOntario announcement Monday morning | CTV News

The Ontario government is expected to make an announcement about the review of ServiceOntario locations Monday morning.

Minister of Public and Business Service Delivery Todd McCarthy will speak to reporters at 8:30 am in Oakville. The news conference will be streamed live on CTVNewsToronto.ca and the CTV News app.

The Canadian Press confirmed on Sunday that the government plans to move nine ServiceOntario outlets to Staples Canada stores. This move will be part of a broader review to push ServiceOntario’s privately owned, stand-alone locations, they reported.

Last week, Premier Doug Ford said the pilot program with Staples Canada was about convenience. Government-run stores, Ford insisted, would not be affected by the process.

“Not everyone can make it to one of the outlets from 9 am to 5 pm,” he said.

“It’s very simple. It comes down to customer service. “

The government says placing ServiceOntario kiosks inside Staples retail stores will save taxpayers nearly a million dollars. However, few details have been released about where the savings will come from, how many Staples Canada locations will be retrofitted, and which ServiceOntario locations will close. Little information was also provided as to why the government chose to sole source the deal.

The changes have sparked criticism from opposition parties, with Ontario Green Party Leader Mike Schreiner calling for an auditor general report on the decision.

Specifically, he asked the auditor general to conduct a cost audit for “the use of taxpayer dollars to upgrade Staples and Walmart locations, and the government’s agreement to pay 18 months of rent for ServiceOntario location in downtown Toronto.”

The auditor general has not yet decided whether to investigate the matter.

With files from the Canadian Press

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